Admitting Worker - Clinic - Surgery Ortho - F/T - Days - 4414 at Careers | UC Irvine Health

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Job Description & Salary Range

UC Title:                                       Admitting Worker

Position Number:                     10002335

Reports to:                                  Principal Admit Worker - Spvr

Working Title:                            Admitting Worker

Cost Center:                               Clinic - Surgery Ortho (7266)

Bargaining Unit:                        EX

FLSA:                                            Nonexempt

Job Code:                                   9033

Date Created:                             01/10/2011

Shift:                                              Day Shift

Hours:                                          40.00


Position Summary: 

Incumbent serves as first point of contact for patients in the ambulatory clinics.  Performs general clerical and reception dutes.  Enters patient data to the registration system and verifies insurance and/or third party coverage.  Schedules, confirms, and cancels patient appointments.  The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, not does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.


Salary Range: 


Rate    Minimum  $15.23   Midpoint  $17.08   Maximum  $18.92



Essential Job Functions:

The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.



% Effort

Accepts and processes cash payments according to established guidelines



Accurately prepares reports (volume and tracking) as needed or requested



Accurately verifies medical coverage and determines patient eligibility in relation to established program, insurance, or contract standards



Acts as Data Steward by following appropriate procedures regarding requests, access and disclosure of PHI in accordance with HIPPA regulations, and takes necessary precautions to prevent unauthorized access



Appropriately schedules, reschedules, cancels or confirms patient appointments in a timely manner to maximize scheduling for patient volume and in accordance with established authorizations



Obtains demographic information from patients and enters into appropriate computer system



Performs basic reception functions to ensure smooth office operations, including answering incoming calls, maintaining an accurage filing system, copying forms and documents, etc.



Registers patients as appropriate based on type of admission, ensuring the accuracy and completeness of the information



Responds effectively to questions and concerns expressed by patients and other staff and resolves identified problems (registration, eligibility, billing or financial) in a timely manner



Reviews cases to determine proper handling and follow-up



Reviews patient's financial status to determine necessary payments and makes appropriate financial or payment arrangements.  Counsels patients regarding insurance and eligibility



Total Effort:






Required Qualifications:

Ability to effectively read, write and speak English

Ability to work variable shifts including evenings, nights, weekends, and holidays

All final candidates will be required to successfully complete an FBI fingerprinting process to comply with the University's cash handling policy

Demonstrated effective written and verbal communication skills

Demonstrated experience using office equipment such as a printer, copier, fax, scanner

Ability to make simple calculations and perform simple math

Demonstrated experience using multi-line telephone system

Demonstrated experience using a computer, including data entry and retrieval

Must take and successfully pass a standardized assessment


Preferred Qualifications:

Demonstrated experience working in registration, scheduling and/or authorization process

Demonstrated knowledge of insurance programs and/or government programs

Demonstrated experience working with TDS, Signature, IDX

Demonstrated knowledge of medical terminology

Bilingual in English/Spanish or English/Vietnamese (certain clinics may require this qualification)

Demonstrated experience working in a hospital or medical office setting


Physical, Mental & Environmental Demands:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.



Sitting                                                                     60% of time

Standing                                                                20% of time

Walking                                                                 20% of time


Agility (F = Frequently, O = Occasionally, N = Never)

Bending                                                                 O

Kneeling                                                                O

Turning                                                                  O

Twisting                                                                 O

Balancing                                                              N

Climbing                                                                N

Crawling                                                                N

Crouching                                                             N



Carrying                                                                up to 20 Pounds

Lifting                                                                     up to 20 Pounds

Pulling                                                                   up to 20 Pounds

Pushing                                                                 up to 20 Pounds



Dexterity (F = Frequently, O = Occasionally, N = Never)

Fingering                                                              F

Reaching                                                              F

Handling                                                               O