Amb QUEST Activation Specialst - Quest System - F/T - Days - 3604 at Careers | UC Irvine Health
Job Description & Salary Range
This is a contract employee position with an expected duration of 1-2 years. This position is eligible to participate in UC’s Health and Welfare Benefits.
UC Title: Health Info System Analyst
Position Number: 10005499
Reports to: Clin Informatics Education-Spv
Working Title: Amb QUEST Activation Specialst
Cost Center: Quest System (8544)
Bargaining Unit: None
Job Code: 7319
Date Created: 09/21/2012
Shift: Day Shift
The incumbent facilitates the implementation and utilization of QUEST clinical systems in the Ambulatory settings through one-to-one and small group instruction. Assists physicians and staff with efficient workflows by increasing overall knowledge of systems, creating personal preferences, and developing templates. Develops a variety of training tools appropriate for end users.
Rate Minimum $66,700.00 Maximum $118,000.00
Essential Job Functions:
The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
Develops and maintains a high level of expertise and competence in the proper operation and optimal use of assigned applications. Consults with and advises users, management, physicians, and other clinicians concerning the purpose, features, functions and proper uses of applications. Increases physician and staff competence and use of technology tools. Undertakes ad-hoc assignments as required to react quickly and positively to new or emergent situations.
Actively participates in the analysis of potential application modifications, upgrades, replacements, extensions, or additions that result from changing business conditions or the availability of new technology. Helps to identify the need for new enhancements and clarify user requirements for automation.
Analyzes physician work flow and provides system tools for identified efficiencies. Acts as a point of contact for clinicians as practice and workflow constraints are identified and related to system content and automation.
In collaboration with the clinical informatics educators, creates, designs, and updates training documents, computer aids, reference tools, practice exercises and skill assessments utilizing a variety of formats. Works closely with other developers and trainers in supporting the customer service development needs for all physicians training. Customizes programs to meet individual staff and physician needs. Adheres to training development practices, instructional design methodology, and tools for every situation to ensure the appropriateness and timeliness of actions.
Participates in and leads various projects, work groups and team meetings to ensure achievement of quality outcomes, objectives, timetables, and overall integration of best practices in clinical decision and documentation.
Core Organizational Functions:
Quality Improvement: Strives for high quality performance and takes initiative to make improvements and deliver results.
Customer Service: Values and delivers high quality service to all customers through effective application of the UCICARE principles: Understanding, Communication, Involvement, Commitment, Action, Respect Environment, and LAST. Knows and complies with all customer service standards as outlined in the Service Excellence Handbook.
Teamwork: Builds effective relationships across work groups by treating fellow employees with courtesy, respect and inclusiveness; maintains a positive attitude and takes responsibility for assignments.
Resource Management: Demonstrates accountability, discretion and sound judgment in using or managing university resources.
Personal Achievement: Sets and achieves personal goals to advance career-related skills, knowledge and abilities and helps others to improve their skills.
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Ability to maintain a work pace appropriate to the workload
Excellent written and verbal communication skills in English
Proficiency in Microsoft Office suite
Minimum 2 years of clinical experience in an acute care or ambulatory setting
Experience within a healthcare professional or administrative department and/or knowledge of healthcare clinical practices and interface standards
Excellent presentation and communication skills, both in one-to-one and group settings
Ability to establish and maintain effective working relationships across the HealthSystem
Ability to work flexible hours, including nights and weekends
Experience using/implementing/supporting an EMR in a hospital and/or ambulatory setting
Independent problem-solving skills and the ability to multi-task in a fast paced environment
Access to reliable, personal transportation in order to commute to and from various offsite locations
Ability to apply logical troubleshooting and analysis techniques for the purpose of problem resolution
Must demonstrate customer service skills appropriate to the job
Bachelor's Degree in Healthcare, Computer Science or related field, or equivalent combination of education and experience
Excellent organizational skills and attention to detail
Knowledge of Meaningful Use and other regulatory requirements
Experience using / supporting the Allscripts (Eclipsys) Sunrise Clinical Manager CORE module (including order entry, results, patient lists, clinical summary), Clinical Documentation module, CPOE and/or Security module
Experience using/implementing/supporting the Allscripts (Eclipsys) Ambulatory, Prescription Writer, and ePrescribe modules
Knowledge of University and medical center organizations, policies, procedures and forms
Demonstrated experience supporting patient management functions in an ambulatory setting
Experience in a clinical field in a healthcare setting, preferably nursing
EMR System activation support experience
Physical, Mental & Environmental Demands:
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Sitting 30% of time
Standing 40% of time
Walking 30% of time
Agility (F = Frequently, O = Occasionally, N = Never)
Carrying up to 25 Pounds
Lifting up to 25 Pounds
Pulling up to 25 Pounds
Pushing up to 25 Pounds
Dexterity (F = Frequently, O = Occasionally, N = Never)